Our Guarantee, Refund, and Cancellation Policy
Nutrition Coach LLC provides a simple ‘No Hassle, 100% Money Back Satisfaction Guarantee’ on all our products and services, including the Chocolate Diet.
Product Refunds
If for any reason you are not satisfied a product you have purchased from NutritionCoach.com and you would like a refund, just contact us within one full year from the date of purchase and we will issue you a prompt and courteous refund. All our physical products, digital downloads, and membership programs (even those that include large group coaching) are backed by a 365 day ‘No Hassle, 100% Money Back Satisfaction Guarantee’ from the day of purchase.
Coaching Service Refunds
Personalized one-on-one and small group coaching provided by telephone, internet, or in person, are all backed by a 30 Day ‘No Hassle, 100% Money Back Satisfaction Guarantee’ as well. Due to the nature of these personalized coaching services, satisfaction and success issues need to be identified promptly to maintain a healthy client-coach relationship as well as to insure that coaching sessions provide positive outcomes. If for any reason you are not satisfied with the coaching that you have purchased from ChocolateDiet.com or Nutrition Coach LLC and would like a refund, just contact us and we will issue you a prompt and courteous refund for the personalized coaching sessions you were not satisfied with during the period up to 30 days prior to the date of your request for a refund.
Cancellation of Memberships or Subscriptions
In addition, if you have subscribed to one of our membership programs or subscription sites and are being billed monthly, you may cancel at any time and your membership will end on the last day of the current membership month and will you not be billed again for future months.
Contact us
If you have questions, please contact us via email, phone, or post.
Phone: 1-800-265-8901
Address:
Nutrition Coach LLC
4230 E. Towne Blvd #329
Madison, WI 53704
Changes to This Policy
Nutrition Coach LLC reserves the right to change this policy at any time. Please check this page periodically for changes. This policy was last modified on August 1, 2015.
